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Talkdesk
Talkdesk FAQs

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When agents get deactivated in TD does the call recording still save in Observe.AI
I don't see voicemails from my Talkdesk instance into Observe.AI
When can we see the calls reflecting into Observe.AI from Talkdesk
Can we get previous calls from Talkdesk to sync into Observe.AI?

Can we get previous calls from Talkdesk to sync into Observe.AI?

Lisa Chong

August 03, 2022 16:56
Updated

No, calls that happen after the installation of the app only appear on the Observe.AI platform

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