Skip to main content

Observe.AI - Planned Maintenance on May 7, 2021 from 1:30am - 2:00am PST Click here for updates!

Submit a request

Sign in

Observe.AI
Talkdesk
Talkdesk FAQ's

Articles in this section

Can Observe provide a link to the transcription via API
When agents get deactivated in TD does the call recording still save in Observe.AI
Import functionality: What can be imported and in what format?
Can trials be extended?
When a moment is created, will it reflect on historical data?
Can we delete or move moments to different categories
Can I get the list of top 25 percentile agents based on one specific category - say compliance?
How do you improve accuracies
Does Observe.AI have reporting
I don't see voicemails from my Talkdesk instance into Observe.AI

See more

Can we get previous calls into Observe.AI

Lisa Chong

February 18, 2020 18:51
Updated

No, calls that happen after the installation of the app only appear on the Observe.AI platform

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Return to top

Observe.AI