What is the accuracy of speech to text? Lisa Chong February 18, 2020 18:51 Updated It starts with 75% and over a period of 60-90 days it reaches 80-85% after continuous feedback given to the tool. Related articles Can I see the list of agents who are doing bad on certain parameters? Is there an Observe.AI user guide Do we provide analytics on chat and emails? Comments 0 comments Please sign in to leave a comment.