Where Can Moments be Viewed in Observe.AI

Moments can be viewed on multiple tabs within the Observe.AI application.

Scorecard Tab

On the Scorecard tab, Moments associated with the selected Team and Date Range under the View will be displayed as tiles on the screen.

• Moments are also housed under specific categories.

Calls Tab

On the Calls tab, Moments will be displayed in filters the left-hand side  of that page

• The Filter option will be displayed with by moment's “category” name. Once you’ve clicked on the desired category, you would see the individual Moments available in that Category.

Leaderboard Tab

On the Leaderboard tab, Moments you have defined in your Observe.AI account will be displayed on the left-hand side as filter options

• The Filter option will be displayed with the moment “category” name. Once you’ve clicked on the category name you will see the individual Moments available under that Category.

Analyze Tab

On the Analyze tab, Moments you have defined in your Observe.AI account will be displayed on the left-hand side as filter options

• The Filter option will be displayed with the moment “category” name. Once you’ve clicked on the category name you would see the individual Moments available under that Category.