This article walks through:
Auto QA Rule Statuses
The three statuses of an Auto QA Rule include:
- BUILD: The initial status of an Auto QA rule. The rule is still being built out and not in use.
- TEST: Test mode. The system gives suggestions to the QA Analyst when filling out evaluations and stores reporting data regarding the accuracy of the rule against the QA Analyst's chosen responses.
- PUBLISH: Final status. The recommendation of the Auto QA rule is automatically selected. The question(s) are automatically filled.
The end goal of changing the status of a rule from Build -> Test -> Publish is to get the Auto QA rule performing as desired, and eventually confidently switch the automation fully on.
Changing Status to Test
Test mode is important for the system to store QA Analyst data against machine suggestions for data comparison and calibration purposes.
There are two locations where a rule can be changed from Build to Test status.
- Under Automations main page.
- When viewing the Auto QA Rule.
Ex: Switching to Test under Automations main page
Ex: Switching to Test under Auto QA Rule
Changing Status to Publish
Note: DO NOT SWITCH TO PUBLISH UNTIL HAVE GONE THROUGH THE CALIBRATION STATE USING THE AUTO QA REPORT. Click here to learn more about the Auto QA Report.
Once done testing an Auto QA Rule and feeling comfortable with the machine suggestions, the final step in the calibration process is publishing the Auto QA Rule (the automation stage). Publishing the Auto QA Rule will allow automatic selection of responses to evaluation questions from machine suggestions (Auto Fill).
There are two locations where an Auto QA Rule can be changed to Publish status:
- Automations main page
- Viewing Auto QA Rule
Ex: Switching to Publish under Automations main page
Ex: Switching to Publish under Auto QA Rule