Getting Started
- Observe.AI Service Level Agreement
- Day in the Life Using Observe.AI
- Agent Performance Overview Dashboard.
- How to log into Observe. AI
- How to Reset Your Password
- How to add a New User to Observe.AI
Admin Settings
Analyze Tab
Calls Tab
- Call Tab Basics
- How to Find a Call
- How to Play a Call
- How to Speed up the Call
- How to Download a Call
- How to Share Calls
Coaching
Evaluations Tab
Leaderboard Tab
Moments Tab
- Moments Tab Basics
- How to use Moments
- How do I Delete a Moment
- What Types of Moments are in Observe.AI
- Where Can Moments be Viewed in Observe.AI
- How do I Change or Add a Moment Category